CCaaS · Profile
Zendesk Talk + AI
Voice + AI in the Zendesk suite
Global
Starting
$183/mo
SLA
99.95%
Reliability · 12 weeks
99.912%observed
HIGH 99.94%
LOW 99.87%
Operational scoring
Hidden fees risk25/5
Support quality75/5
Scalability85/5
Deployment14 days
Latency36 ms
FailoverCompatible
Ideal use cases
- SMB
- Mid-market
- Support
Geographic strength
Global
Integrations
Google WorkspaceCiscoMicrosoft Teams
Contract terms
12 mo, month-to-month available
Community reports flag this provider for above-average hidden fees. Audit installation and equipment line items before signing.