CCaaS · Profile
Cisco Webex Contact Center
Enterprise CCaaS on Webex platform
Global
Starting
$142/mo
SLA
99.99%
Reliability · 12 weeks
99.946%observed
HIGH 99.97%
LOW 99.91%
Operational scoring
Hidden fees risk35/5
Support quality80/5
Scalability90/5
Deployment14 days
Latency49 ms
FailoverCompatible
Ideal use cases
- Enterprise
- Regulated
Geographic strength
Global
Integrations
ServiceNowSD-WANFortinet
Contract terms
36 mo enterprise
Community reports flag this provider for above-average hidden fees. Audit installation and equipment line items before signing.