CCaaS · Profile
8x8 Contact Center
Unified UCaaS + CCaaS
Global
Starting
$160/mo
SLA
100.00%
Reliability · 12 weeks
99.963%observed
HIGH 99.99%
LOW 99.93%
Operational scoring
Hidden fees risk30/5
Support quality80/5
Scalability90/5
Deployment14 days
Latency31 ms
FailoverCompatible
Ideal use cases
- Mid-market
- Distributed teams
Geographic strength
Global
Integrations
ZendeskMerakiOkta
Contract terms
36 mo enterprise
Community reports flag this provider for above-average hidden fees. Audit installation and equipment line items before signing.