CCaaS · Profile
Five9
Enterprise contact center with AI agents
North AmericaEMEA
Starting
$113/mo
SLA
99.99%
Reliability · 12 weeks
99.972%observed
HIGH 100.00%
LOW 99.94%
Operational scoring
Hidden fees risk60/5
Support quality80/5
Scalability100/5
Deployment14 days
Latency20 ms
FailoverCompatible
Ideal use cases
- Mid-market support
- BPOs
- Inbound sales
Geographic strength
North AmericaEMEA
Integrations
ServiceNowSlackSD-WAN
Contract terms
12 mo, month-to-month available
Community reports flag this provider for above-average hidden fees. Audit installation and equipment line items before signing.